14:00

The New Paradigm of the Global Innovative Economy     

15:00

Understanding the current challenging scenario of the travel agent     

15:45

NETWORKING     

16:15

Good Practices for the marketing     

17:00

The role of the professional to the indiscriminate access to information.     

18:00

BREAK     

18:30

OFFICIAL OPENING     

19:30

WELCOME COCKTAIL     

09:30

Main accounting, legal, administrative and financial assistance concerns for travel agent improvement projects     

10:15

The public sector as a strategic ally of tourism marketing     

11:00

NETWORKING     

11:30

#MomentosdeViaje: Online & Social Media Tools.     

12:15

Management Skills Development for Professional Tourism.     

13:00

Key to sell more in a hypercompetitive environment     

13:45

LUNCH     

15:30

Developing segments: specializing to compete.     

16:15

Are trade fairs and tourist meetings are effective tools when it comes to generating business?     

17:00

NETWORKING     

17:30

Congressional findings and topical debate